Help Center

Quick answers to common questions about coupons, deals and Rezeem.

General Questions

A coupon code is a unique combination of letters and numbers that you can use to get discounts on your online purchases. It's your key to saving money and enjoying more value on every order.
Coupons provide an immediate discount on your online orders, helping you save money. The maximum discount you can get depends on the website/store. Remember, Every Penny Saved is a Penny Earned.
Absolutely nothing! Rezeem is a free service designed to help you save money. We never ask for your credit card or bank details. Enjoy our curated deals without any charges.
There is no catch here. When you shop through our links or coupons, we may earn a commission, so that's what allows us to keep our service free for users.
No. You can browse and use coupons without creating an account. If you subscribe to our newsletter, you’ll only share your email address for updates.
Rezeem earns commissions from some merchant partners when users click through and make a purchase. This does not change the price you pay.

Using Coupons

An exclusive coupon is a special coupon code available only at Rezeem, offering unique discounts you won't find elsewhere. These exclusive offers provide additional savings, making your shopping experience even better.
Coupon Codes require you to copy a code and paste it at checkout. Deals don’t require a code because the discount is already applied on the store’s website. Click Get Deal and you’ll be taken to the store page to shop.
Usually no. Most stores allow only one code per order. If stacking is allowed, it will typically be mentioned in the offer details.
Minimum spend is the minimum cart value required before the code activates. For example, a code might require AED 200+ in your cart before it applies.
Rezeem is currently built for UAE shoppers and UAE checkout terms. Some merchants operate across the region, so certain offers may also work on other country sites, but eligibility, currency, and exclusions can vary by country. Always check the coupon terms and make sure you’re on the correct store site/version before checkout.

Privacy and Security

We at Rezeem take privacy of our users seriously. We do not collect any sensitive information from users to use our website. We only collect your email address if you subscribe to our newsletter, and we never sell or share your data. Read more about our privacy policy here.

Troubleshooting

Coupons can fail when the cart doesn’t match the offer terms. Before you give up, try these quick checks:

  • Minimum spend: make sure your cart meets the required amount
  • Excluded items: remove sale items, bundles, gift cards, or new arrivals if excluded
  • Correct site version: confirm you’re on the UAE version of the store (not a global store page)
  • App-only offers: some discounts work only in the store’s app
  • One code at a time: most checkouts don’t allow stacking
If it still doesn’t work, please contact us via our Contact page and include the store name, the code, and any error message if possible.
Rezeem is a coupon and deals platform, not a retailer. If you have an issue with an order (delivery, payment, refunds, product issues), please contact the store directly for support.
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At Rezeem, we pride ourselves on being a leader in the online couponing space in the UAE offering our users exclusive coupon codes, the best website design (UI), and uniquely crafted content tailored to provide the best deals and savings. Unfortunately, due to the high quality and exclusiveness of our content, it has come to our attention that several websites, including some top competitors, have been copying our content without permission.

We want to assure our users that Rezeem is the original source of this content. We invest significantly in researching and securing exclusive deals directly from merchants and in creating high-quality, original content that is designed to save you money and enhance your shopping experience.

We are aware of these practices and are taking steps to address content duplication and unauthorized use. This includes implementing digital protection measures and pursuing necessary actions against websites that violate our copyright.

To ensure you are accessing the latest, most accurate, and exclusive coupon codes, always visit our website directly. We continue to work diligently to safeguard our content and maintain the trust and confidence of our users. If you encounter our content elsewhere, we encourage you to report it to us through contact form, and we appreciate your support in helping us maintain the integrity of our service.

How To Guide

Whenever you shop online, you may see a box to enter coupon code during checkout, don’t skip over it or you will miss out on a chance to win big savings. Here’s how to use a coupon code step-by-step with pictures.

Search for a Store

Visit Rezeem and search for the store you want to shop at.

How to Use Coupons Screenshot 1

Find the Coupon

Browse the available coupons and select one that suits your needs. Read the offer details and terms.

How to Use Coupons Screenshot 2

Once you choose the Coupon, click on the Coupon Code and copy it.

How to Use Coupons Screenshot 3

Choose your favorite product in the store

Now head back to the store's website or app and add the items to cart and proceed to checkout.

How to Use Coupons Screenshot 4

Paste the Code at Checkout:

In the checkout page, paste the Coupon Code and click ‘Apply’ to get the stated discount on your purchase and complete the payment process. That’s it, Have fun.

How to Use Coupons Screenshot 5

If you have any doubts or run into issues, please contact us through our Contact page

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